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A 2FA PIN adds a second layer of verification to an employee’s badge. When enabled, anyone scanning the badge must enter a 4-digit PIN before the public profile is displayed. This is useful for high-security roles or sensitive areas.

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How It Works

When a badge with a PIN requirement is scanned:
  1. The scanner sees a PIN entry screen instead of the public profile.
  2. They enter the 4-digit code.
  3. If the code is correct, the system records a verified scan event and the profile is displayed.
  4. If the code is wrong, the attempt is logged. After 5 incorrect attempts, the PIN is locked and further attempts are blocked.
All verification attempts — successful and failed — are recorded in the audit log with device information and timestamp.

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Enabling a PIN for an Employee

  1. Open the employee record (Employees → click the employee → Edit).
  2. Check the Require PIN (2FA) option.
  3. Enter a 4-digit PIN code in the PIN Code field.
  4. Save the employee record.
From the next scan onwards, the PIN screen will appear before the profile is shown.

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The PIN Entry Screen

The visitor entering the PIN sees four individual digit boxes. The screen supports:
  • Auto-advance — focus moves to the next box as each digit is typed
  • Backspace navigation — deleting a digit returns focus to the previous box
  • Paste — pasting a 4-digit code fills all boxes automatically and submits immediately
  • Enter key — pressing Enter after the last digit submits
The screen uses the organization’s primary brand color.

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Lockout Behavior

After 5 incorrect attempts the PIN is locked. A locked PIN displays a “Too many attempts” error and will not accept further entries. Contact an administrator to reset or change the PIN.

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Disabling or Changing a PIN

To remove the PIN requirement:
  1. Open the employee record.
  2. Uncheck the Require PIN (2FA) option.
  3. Save.
To change the PIN, update the PIN Code field with the new 4-digit value and save.