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Instead of reading a code aloud or copying it manually, you can send a setup invitation email directly to the person who will be setting up the device. The email includes the registration code and a direct link to the check-in app. Check-In Devices admin panel showing the Send Setup Email button

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When to Use Email Invitations

Email invitations are useful when:
  • The person setting up the device is in a different location
  • You want to schedule device setup without being present
  • You are sending instructions to a non-technical operator who needs a clear setup link
Unlike codes generated from the Generate Code button (which expire after 15 minutes), email invitation codes do not expire — they remain valid until used.

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Sending the Invitation Email

  1. Navigate to Check-In Devices in the admin panel
  2. Click Send Setup Email
  3. Fill in the invitation form:
    • Email address (required) — the recipient will receive the setup link here
    • Recipient name (optional) — personalizes the email greeting
  4. Click Send
The system generates a unique registration code and sends an email containing:
  • Your organization’s name and logo (from your whitelabel settings)
  • A direct link to https://scan.idpage.link
  • The registration code to enter during setup
  • Step-by-step setup instructions
The email is delivered in the language configured in your organization’s settings (English, French, or Arabic).

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What the Recipient Does

When the recipient receives the email:
  1. Open the link to https://scan.idpage.link on the device
  2. Follow the setup wizard (as described in Registering a New Device)
  3. Enter the code from the email when prompted

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Bounce Detection

If the recipient’s email address is invalid and the email bounces, the admin panel will show an error notification. Check the email address and try again.

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Security Note

Each registration code can only be used once. After it has been used to register a device, the code is invalidated and cannot be reused. If the code is used by the wrong device by mistake, you can revoke the device from the admin panel and generate a new code.