# Essal Help Center

## Docs

- [Welcome to Essal Support](https://support.essal.cloud/introduction/welcome.md): Your guide to using and managing the Essal Cloud SaaS suite.
- [Contacting Support](https://support.essal.cloud/introduction/contact.md): How to open a support ticket or get in touch with the Essal help desk.
- [System Status](https://support.essal.cloud/introduction/status.md): How to check active status and outages on Essal Cloud platforms.
- [Getting Started](https://support.essal.cloud/office/getting-started.md): Learn how to set up and get started with Essal Office.
- [What is Essal Access?](https://support.essal.cloud/access/01-getting-started/01-what-is-essal-access.md)
- [Logging In and Navigating the Dashboard](https://support.essal.cloud/access/01-getting-started/02-logging-in-and-navigating-dashboard.md)
- [First-Time Setup Checklist](https://support.essal.cloud/access/01-getting-started/03-first-time-setup-checklist.md)
- [Understanding User Roles](https://support.essal.cloud/access/01-getting-started/04-understanding-user-roles.md)
- [Configuring General Settings](https://support.essal.cloud/access/01-getting-started/05-configuring-general-settings.md)
- [Setting Up Your Company Branding](https://support.essal.cloud/access/01-getting-started/06-setting-up-company-branding.md)
- [Inviting Your First Users](https://support.essal.cloud/access/01-getting-started/07-inviting-first-users.md)
- [Adding a New Employee](https://support.essal.cloud/access/02-employee-management/01-adding-a-new-employee.md)
- [Editing an Employee Record](https://support.essal.cloud/access/02-employee-management/02-editing-an-employee-record.md)
- [Uploading and Managing Employee Photos](https://support.essal.cloud/access/02-employee-management/03-uploading-and-managing-employee-photos.md)
- [Importing Employees from CSV](https://support.essal.cloud/access/02-employee-management/04-importing-employees-from-csv.md)
- [Employee Status Explained](https://support.essal.cloud/access/02-employee-management/05-employee-status-explained.md)
- [Suspending and Unsuspending Employees](https://support.essal.cloud/access/02-employee-management/06-suspending-and-unsuspending-employees.md)
- [Managing Departments](https://support.essal.cloud/access/02-employee-management/07-managing-departments.md)
- [Custom Fields — Creating and Managing Attributes](https://support.essal.cloud/access/02-employee-management/08-custom-fields.md)
- [Health & Safety Records](https://support.essal.cloud/access/02-employee-management/09-health-and-safety-records.md)
- [Bulk Actions — Selecting and Managing Multiple Employees](https://support.essal.cloud/access/02-employee-management/10-bulk-actions.md)
- [Badge Designer Overview](https://support.essal.cloud/access/03-badge-design-and-templates/01-badge-designer-overview.md)
- [Choosing a Badge Layout](https://support.essal.cloud/access/03-badge-design-and-templates/02-choosing-a-badge-layout.md)
- [Customizing Badge Colors and Fonts](https://support.essal.cloud/access/03-badge-design-and-templates/03-customizing-badge-colors-and-fonts.md)
- [Configuring What Appears on the Front of the Badge](https://support.essal.cloud/access/03-badge-design-and-templates/04-configuring-badge-front.md)
- [Configuring the Back of the Badge](https://support.essal.cloud/access/03-badge-design-and-templates/05-configuring-badge-back.md)
- [Using BrandFetch to Import Your Logo and Brand Colors](https://support.essal.cloud/access/03-badge-design-and-templates/06-using-brandfetch.md)
- [AI Theme Suggestions](https://support.essal.cloud/access/03-badge-design-and-templates/07-ai-theme-suggestions.md)
- [Previewing Your Badge with Real Employee Data](https://support.essal.cloud/access/03-badge-design-and-templates/08-previewing-badge-with-real-data.md)
- [Printing a Single Employee Badge](https://support.essal.cloud/access/04-printing-and-exporting/01-printing-a-single-badge.md)
- [Bulk Printing Multiple Badges](https://support.essal.cloud/access/04-printing-and-exporting/02-bulk-printing-multiple-badges.md)
- [Exporting Badges as PNG/ZIP](https://support.essal.cloud/access/04-printing-and-exporting/03-exporting-badges-as-zip.md)
- [Print Settings Reference](https://support.essal.cloud/access/04-printing-and-exporting/04-print-settings-reference.md)
- [Troubleshooting Print Quality Issues](https://support.essal.cloud/access/04-printing-and-exporting/05-troubleshooting-print-quality.md)
- [What Are Guest Badges?](https://support.essal.cloud/access/05-guest-badges/01-what-are-guest-badges.md)
- [Creating a Guest Badge](https://support.essal.cloud/access/05-guest-badges/02-creating-a-guest-badge.md)
- [Sharing a Guest Badge Link](https://support.essal.cloud/access/05-guest-badges/03-sharing-a-guest-badge-link.md)
- [Guest Badge Statuses](https://support.essal.cloud/access/05-guest-badges/04-guest-badge-statuses.md)
- [Managing Guest Badges — Revoking & Deleting](https://support.essal.cloud/access/05-guest-badges/05-bulk-managing-guest-badges.md)
- [The Guest Verification Page](https://support.essal.cloud/access/05-guest-badges/06-guest-verification-page.md)
- [Check-In App Overview](https://support.essal.cloud/access/06-check-in-devices/01-check-in-app-overview.md)
- [Registering a New Device](https://support.essal.cloud/access/06-check-in-devices/02-registering-a-new-device.md)
- [Sending a Registration Code by Email](https://support.essal.cloud/access/06-check-in-devices/03-sending-registration-code-via-email.md)
- [Scan Modes Explained](https://support.essal.cloud/access/06-check-in-devices/04-scan-modes-explained.md)
- [Understanding Scan Results](https://support.essal.cloud/access/06-check-in-devices/05-understanding-scan-results.md)
- [Offline Mode](https://support.essal.cloud/access/06-check-in-devices/06-offline-mode.md)
- [Device Settings](https://support.essal.cloud/access/06-check-in-devices/07-device-settings.md)
- [Managing Devices from the Admin Panel](https://support.essal.cloud/access/06-check-in-devices/08-managing-devices-from-admin-panel.md)
- [Device Troubleshooting](https://support.essal.cloud/access/06-check-in-devices/09-device-troubleshooting.md)
- [What Are Tickets?](https://support.essal.cloud/access/07-tickets/01-what-are-tickets.md)
- [Creating a Ticket](https://support.essal.cloud/access/07-tickets/02-creating-a-ticket.md)
- [Creating Custom Ticket Types](https://support.essal.cloud/access/07-tickets/03-creating-custom-ticket-types.md)
- [Ticket Status and Validity](https://support.essal.cloud/access/07-tickets/04-ticket-status-and-validity.md)
- [Revoking and Deleting Tickets](https://support.essal.cloud/access/07-tickets/05-revoking-deleting-bulk-tickets.md)
- [Verifying a Ticket via QR](https://support.essal.cloud/access/07-tickets/06-verifying-a-ticket-via-qr.md)
- [Employee Portal Overview](https://support.essal.cloud/access/08-employee-portal/01-employee-portal-overview.md)
- [Viewing Your Badge and QR Code](https://support.essal.cloud/access/08-employee-portal/02-viewing-your-badge-and-qr-code.md)
- [Viewing Your Profile](https://support.essal.cloud/access/08-employee-portal/03-viewing-your-profile.md)
- [Editing Your Profile](https://support.essal.cloud/access/08-employee-portal/04-editing-your-profile.md)
- [Updating Health and Safety Information](https://support.essal.cloud/access/08-employee-portal/05-updating-health-and-safety-info.md)
- [Reporting a Lost or Damaged Badge](https://support.essal.cloud/access/08-employee-portal/06-reporting-a-lost-badge.md)
- [Your Digital Business Card](https://support.essal.cloud/access/08-employee-portal/07-your-digital-business-card.md)
- [How Public Badge Scanning Works](https://support.essal.cloud/access/09-public-profiles-and-qr-scanning/01-how-public-badge-scanning-works.md)
- [Configuring the Public Profile Page](https://support.essal.cloud/access/09-public-profiles-and-qr-scanning/02-configuring-the-public-profile-page.md)
- [Access States Explained](https://support.essal.cloud/access/09-public-profiles-and-qr-scanning/03-access-states-explained.md)
- [Setting Up a 2FA PIN for a Badge](https://support.essal.cloud/access/09-public-profiles-and-qr-scanning/04-setting-up-2fa-pin.md)
- [Access Schedules](https://support.essal.cloud/access/09-public-profiles-and-qr-scanning/05-access-schedules.md)
- [Access Zones](https://support.essal.cloud/access/09-public-profiles-and-qr-scanning/06-access-zones.md)
- [Scan Logging](https://support.essal.cloud/access/09-public-profiles-and-qr-scanning/07-scan-logging.md)
- [Business Cards Overview](https://support.essal.cloud/access/10-business-cards/01-business-cards-overview.md)
- [Configuring the Business Card Template](https://support.essal.cloud/access/10-business-cards/02-configuring-the-business-card-template.md)
- [Adding Social and Custom Links](https://support.essal.cloud/access/10-business-cards/03-adding-social-links.md)
- [Sharing Your Business Card](https://support.essal.cloud/access/10-business-cards/04-sharing-your-business-card.md)
- [Getting Started](https://support.essal.cloud/sales/getting-started.md): Learn how to set up and get started with Essal Sales.
- [Getting Started](https://support.essal.cloud/careers/getting-started.md): Learn how to set up and get started with Essal Careers.
- [Getting Started](https://support.essal.cloud/project/getting-started.md): Learn how to set up and get started with Essal Project.
- [Getting Started](https://support.essal.cloud/guard/getting-started.md): Learn how to set up and get started with Essal Guard.