Skip to main content
Every ticket has a unique public verification link that can be opened or scanned by anyone — no login required. This is how security personnel or event organizers confirm that a ticket is genuine and currently valid.

​
The Ticket Verification URL

Each ticket is accessible at:
Where {ticketId} is a unique identifier in the format TKT-A1B2C3D4E5. This URL is permanent and always reflects the current status of the ticket.
To get the link for a specific ticket:
  1. Navigate to Tickets in the admin panel
  2. Find the ticket row
  3. Click the three-dot menu (⋮)
  4. Select Copy Link
The link is copied to your clipboard. You can share it via email, SMS, WhatsApp, or print it on a document. The link also contains an embedded QR code when the page is opened — this allows the recipient to present the page on their phone for scanning.

​
What the Verification Page Shows

When someone opens a ticket link, they see a clean verification page with:

​
Status Colors on the Verification Page

The accent stripe at the top of the ticket card and the status badge change color based on the ticket’s current status:

​
Language Support

The verification page automatically detects the viewer’s browser language and displays content in the matched language. Supported languages:
  • English
  • Arabic (right-to-left layout)
  • French
  • Spanish
  • German
A language selector at the bottom of the page allows manual switching.

​
Ticket Not Found

If the link is opened with an invalid or deleted ticket ID, the page displays an error card with a red icon and a “Ticket not found” message. This can happen if the ticket was deleted from the admin panel. Revoked tickets still have a visible page — they show the Revoked status rather than a not-found error.

​
Using the Check-In App to Verify Tickets

Ticket QR codes can also be scanned using the Essal Check-In App (scan.idpage.link) in the same way employee badges are scanned. The result card will display the ticket holder’s name and access result. See the Check-In Devices section for setup instructions.