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The check-in app supports three scan modes. You can switch between them using the mode selector at the top of the Scan tab. The last-used mode is remembered.

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Badge Mode (QR Scanner)

Badge mode is the primary and most commonly used mode. It activates the device camera as a live QR code reader. How it works:
  • The camera opens with a full-screen viewfinder
  • A transparent scanning window sits in the center of the screen with corner brackets and an animated scan line
  • Point the camera at any Essal badge QR code and the scan happens automatically — no button press needed
  • Results appear immediately on screen
What it can scan:
  • QR codes on printed employee badges
  • QR codes on digital badges displayed on an employee’s phone
  • Guest badge links on a visitor’s phone screen
  • Raw badge IDs (e.g. B-XXXXX) entered via the Manual tab
Best for: Standard access control at entrances, turnstiles, and checkpoints where employees or guests present a badge. Android app only: The Android version also supports USB and Bluetooth barcode scanners (HID keyboard emulation mode). The app intercepts rapid key input sequences and treats them as scanned codes, which means a physical scanner can be used at a fixed desk without pointing a camera.

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Photo Mode (Camera Capture)

Photo mode lets the operator take a photo of the visitor using the device camera. This is used for visitor logging and situations where a badge may not be present. How it works:
  1. Camera opens for capture
  2. Operator takes the photo
  3. Preview screen appears — optionally enter a reference ID (badge or employee ID) and a note
  4. Tap Confirm to record the entry
What it records:
  • The captured photo (stored locally and synced to the cloud when online)
  • If a reference ID was provided, the full verification result (granted/denied/etc.) is recorded alongside the photo
  • If no reference ID was provided, the entry is recorded as photo_capture with result granted
Best for: Visitor reception desks, situations where guests don’t have a digital badge, or when visual identity verification is required alongside badge scanning.

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AI Face Mode

AI face mode uses artificial intelligence to recognize faces from the device camera and match them against registered employee photos.
  • Configurable confidence threshold (default: 85%)
  • Optional auto-approval when a match is found above the threshold
  • Requires employees to have profile photos uploaded
Note: AI face recognition is a premium feature. Availability depends on your organization’s subscription plan.

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Switching Scan Modes

Tap the mode selector pill bar at the top of the Scan tab to switch between modes. The selected mode is highlighted and the corresponding scanner opens immediately. The app remembers your last-used mode and restores it on next launch.