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If your badge has been lost, stolen, or damaged, report it immediately through the portal. This deactivates the badge and flags your record so your administrator can issue a replacement. Report Missing Badge page

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How to Submit a Report

  1. Click Report Missing Badge in the sidebar.
  2. Your current Badge ID is shown at the top (read-only).
  3. Select the reason from the dropdown:
    • Lost — you cannot locate your badge
    • Stolen — your badge was taken without your consent
    • Damaged — your badge is physically damaged and unusable
  4. Optionally, add any relevant notes in the Notes field.
  5. Click Submit.

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What Happens After You Submit

  • Your badge status is set to Lost and can no longer be used for check-in.
  • Your employee status is updated to reflect the missing badge.
  • The event is recorded in the audit log with a timestamp.
  • Your administrator is able to see the report and issue a replacement badge.

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After Reporting

Once you submit the report, the page shows a confirmation message. You cannot reverse the report yourself — contact your HR or IT administrator to have a new badge assigned or to resolve the report if it was submitted in error.

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If the Form Does Not Appear

If you see a confirmation screen when you open the Report Missing Badge page instead of a form, your badge has already been reported as lost or is not currently active. Contact your administrator for assistance.