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Registering a device links it to your organization and allows it to access your employee and guest data. Registration takes a few minutes and only needs to be done once per device. Check-In Devices list showing the Generate Code button and registered device entries

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Before You Begin

  • The device must have a browser that supports camera access (Chrome recommended)
  • The device must be able to reach https://scan.idpage.link
  • You will need an administrator account in the Essal Access admin panel to generate the registration code

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Step 1 — Generate a Registration Code

  1. Log in to the Essal Access admin panel
  2. Navigate to Check-In Devices in the sidebar
  3. Click Generate Code
  4. A 6-character code appears (e.g. A3F7B2) with a countdown timer
  5. The code is valid for 15 minutes — the timer turns red when less than 60 seconds remain
  6. Click the copy icon to copy the code, or read it aloud to the person setting up the device
If the code expires before it is used, click Generate Again to get a new one immediately.

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Step 2 — Open the Check-In App on the Device

  1. On the device, open a browser and go to https://scan.idpage.link
  2. If prompted to install the app, follow the Add to Home Screen instructions (optional but recommended)
  3. The setup wizard launches automatically on first open

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Step 3 — Complete the Setup Wizard

The wizard walks through the following steps: 1. Choose language — select English, French (Français), or Arabic (العربية). The app interface and results will be shown in this language. 2. Install app (optional) — if the browser shows an install prompt, click Install to add the app to the home screen for easier access. Tap Continue in browser to skip. 3. Enter registration code — type the 6-character code from the admin panel. The code is automatically converted to uppercase as you type. Tap Confirm — Essal verifies the code with the server and links the device to your organization. 4. Enter device details:
  • Guard name (required) — the name of the operator using this device (e.g. “Main Gate Security”)
  • Device name (required) — a label for this device (e.g. “Main Entrance Tablet”)
  • Location (optional) — a description of where the device is placed
5. Confirm — the app saves the configuration locally and opens the scan screen.

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What Happens After Registration

  • The device appears immediately in the admin panel’s Check-In Devices list
  • The device’s employee and guest data cache begins syncing in the background
  • The device sends a heartbeat every 2 minutes so the admin panel can show its online status
  • All scan events are logged and visible in the Scan Logs view

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Editing Device Details Later

Device name, guard name, and location can be edited later from the Settings tab inside the check-in app. These changes are saved locally on the device and do not require re-registration.