Contact Methods
- Email Support: You can email us directly at [email protected].
- Admin Dashboard: If you are logged into your organization’s admin panel, you can click the Help or Support icon in the bottom corner to send us a direct message.
Service Hours & Response Times
We provide support during standard business hours:- Hours: Monday to Friday, 9:00 AM to 6:00 PM (CET)
- Response Time: We aim to respond to all standard support tickets within 24 hours. Critical security or system outages are monitored 24/7 and addressed immediately.