> ## Documentation Index
> Fetch the complete documentation index at: https://support.essal.cloud/llms.txt
> Use this file to discover all available pages before exploring further.

# The Guest Verification Page

{/* category: Guest Badges */}

The Guest Verification Page is the public-facing page that guests and security guards see when a badge link is opened. No login is required.

***

## What the Page Shows

The verification page is designed to give a guard all the information they need in a single glance.

### Visual Elements (Top to Bottom)

1. **Organization logo** — pulled from your whitelabel settings
2. **Status bar** — a full-width colored bar at the top indicating the badge status at a glance
3. **Status pill** — text label ("Valid Badge", "Expired Badge", or "Revoked Badge")
4. **Guest name** — displayed as the main heading
5. **Guest company** — shown below the name (if provided), with a building icon

### Detail Rows

| Icon     | Field                  | Shown when                                                     |
| -------- | ---------------------- | -------------------------------------------------------------- |
| Tag      | **Purpose**            | Always                                                         |
| User     | **Host**               | Always (shows `host_name`)                                     |
| Calendar | **Valid Until**        | Always                                                         |
| Map Pin  | **Permitted Zones**    | Only if access zones were assigned                             |
| Map Pin  | **Address / Location** | Only if an address was added; links are clickable (opens maps) |

> **Note:** Guest email addresses are never displayed on the public verification page. Only the information a guard needs is shown.

***

## Status Colors

The color of the top bar and the status pill text changes based on badge status:

| Status                          | Bar color | Pill text       |
| ------------------------------- | --------- | --------------- |
| Active (within validity window) | Blue      | "Valid Badge"   |
| Expired (past `valid until`)    | Amber     | "Expired Badge" |
| Revoked (cancelled by admin)    | Red       | "Revoked Badge" |

Security personnel should **only grant access** when the bar is **blue** (Valid Badge).

***

## Language Support

The page automatically detects the visitor's browser language and displays the content in the matching language. Supported languages:

* English
* Arabic (right-to-left layout)
* French
* Spanish
* German

A **language selector** is available at the bottom of the page if the guest or guard wants to switch manually.

***

## Invalid or Deleted Badges

If the badge URL contains a token that doesn't exist (e.g., the badge was deleted or the link was altered), the page displays an error state:

* An X-circle icon with an error message
* No badge information is shown

Guards should treat this result the same as a **Revoked** badge — access should not be granted.

***

## Branding

The verification page uses your organization's branding from the **Whitelabel Settings**:

* Company logo
* Company name (also used in the page's SEO title: *"\{Status} — \{Guest Name} — \{Company Name}"*)

This ensures the page looks professional and trusted to guests and security staff.

***

## What Guests See vs What Guards See

Both guests and security guards open the same URL. The page is designed for both audiences:

* **Guests** can see their visit details to confirm the badge is correct
* **Guards** can confirm the badge is valid, check the access zones, and verify the guest's name matches their ID

Neither guests nor guards can modify the badge from this page.